From the beginning of April on, Rentman is making use of the Zendesk HelpCenter. By using this service we hope to support you even more with your Rentman usage. As a user of Rentman you can always make use of this support center in case you have questions or generally want to know how Rentman works. In addition you have an overview of your tickets ( asked questions).
When using Rentman every user get an account which he/she can use to log into the support center. There you have the possibility to read articles or check in which area your asked questions can be found. Besides that you can share your experiences with Rentman with other users to make best use of the cloud software (Community).
We have created a database with different articles, which explain working with Rentman step by step.
The database consists of 3 different categories:
General: Here you can find general information like notifications and frequently asked questions (FAQs).
System setup: This category provides information about the setting up of your data in Rentman.
Daily usage: Here you can find about the information about the day-to-day work with Rentman.
We hope that with the help of these articles we can answer all your questions about the way the system is working. Of course we know that situations can come up in which you can have further questions or specific things of the software aren't completely clear. In this case do not hesitate and get in contract with us. We are here to help you!
In case there is an article that is unclear you can get in contact with us or mention it in our community. We regularly monitor the community to make sure you get a quick reply.